top of page

RETURN & REFUND POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

You have 2 return options available:
Option 1. If we get the return done from here, then 120/- courier charge will be deducted and refund will be given.

Option 2. If you do the return yourself from there (SPEED POST / DTDC), then the full payment will be refunded.
 

In the case of option 2 place the item securely in its original packaging and Item, hand tag and packaging, then mail your return to the following address:

Unhooked

Attn: Returns

182, New Mohan Puri

Meerut, Uttar Pradesh 250001

India

+91 8279990434

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least four (4) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

REFUND PROCESS

Refund will only be given back online via google pay, UPI or bank transfer. 

EXCEPTIONS

 

The following items can be returned or exchanged:

- Non Discounted products

 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

 

Please Note-

  1. Sale items are FINAL SALE and cannot be returned.

  2. Item without the hang tag will not be returned

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:

 

+91 8279990434

info@unhookedindia.com

Last updated May 17, 2023

bottom of page